Health Plan Member Portals

By Claire Thayer, June 18, 2015

During the months of May and June, MCOL and LexisNexis conducted an e-poll of healthcare professionals on their involvement and insights with health plan member portals.  Respondents were categorized as Health Plan, Integrated delivery Network, Third Party Administrator (TPA), Self-Insured Employer, and Other. Overall, two thirds of the respondents indicated that they currently have a health plan member portal in place, and 43% of those who currently don’t have a health plan member portal in place plan on establishing one within the next 12 months. 

MCOL’s infoGraphoid for this week highlights results from the MCOL / LexisNexis e-poll as well as Cigna’s experience with their CDHP customers’ use of health portals and a recent HIMSS Leadership survey on use of patient portals:

MCOL’s weekly infoGraphoid is a benefit for MCOL Basic members and released each Wednesday as part of the MCOL Daily Factoid e-newsletter distribution service – find out more here.